Personal Data. We collect Personal Data when you voluntarily choose to register for use of the Site as a Subscriber, make a purchase in our online store, or contact us with comments or inquiries. We use the Personal Data that we collect in order to fulfill your orders, respond to submissions you make to the Site, to provide and improve the Services, and as otherwise set forth in this Privacy Policy. We may also collect Personal Data from your transactions with affiliated and non-affiliated third parties that our site is integrated with.

Passively Collected Information. When you interact with Thermal-Aid through the Site, we receive and store certain additional personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, and other anonymous statistical data involving your use of the Site and/or the Services.
Cookies: In operating this Site, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Site gives to your computer when you access a Web site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. Acceptance of cookies is not a requirement to browse the Site; however certain areas and features of the Site, such as the shopping cart, require your acceptance of cookies to work properly.

On the Site, we may allow third party ad serving companies or ad networks to display third party advertisements on the Site. Some of these companies may place a persistent cookie in order to recognize your computer each time they send you an online advertisement. Thus, these companies may compile information about where you are using your computer, where you saw their advertisements, and which ads you clicked on. This information allows these companies to deliver targeted advertisements that they believe will be of most interest to you. Thermal-Aid does not have access to the cookies that may be placed by these companies.

We do not link the information that we store in cookies to any personally identifiable information or email address you submit while on our site. We do not use tracking technologies in regards to emails.

Use of Personal Data. Thermal-Aid uses the Personal Data and email address that you provide in a manner that is consistent with this Privacy Policy. If you provide your Personal Data and email address for a certain reason, we may use the Personal Data and email address in connection with the reason for which it was provided. For instance, we will use the Personal Data and email address that you input during the registration process to administer your access to the Site and the Services. Thermal-Aid and its affiliates also use Personal Data and email addresses and other personally non-identifiable information collected through the Site to help us improve the Content and functionality of the Site, to better understand our Subscribers and to improve the Site and the Services. If Thermal-Aid intends on using any Personal Data and email address in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data and email address is collected.

Use of Personally Non-Identifiable Data. Thermal-Aid may use personally non-identifiable information and pool it with other information to track, for example, the total number of visitors to the Site, the number of visitors to each page of the Site, and the domain names of our visitors’ Internet service providers. No Personal Data is available or used in this process.

Registration: Registration occurs as an option to create an account when you are going through the checkout process. During this registration you are required to give contact information (such as first name, last name, email address, and phone number). We use this information to contact you about the services on our site in which you have expressed interest. Also during this registration you will have the opportunity to opt-out of Thermal-Aid’s email newsletters and/or promotions.

Thermal-Aid is the sole owner of the information collected on thermalaidproducts.com. Thermal-Aid collects personally identifiable information from our users at several different points on the site.
Orders: If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, phone, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Users who choose to register for a shopping account while going through the checkout process will have the ability to opt-out of Thermal-Aid’s email newsletters and/or promotions.

Choice/Opt Out. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, by emailing us at info@pac-sh.com.

Legal Requirements: Thermal-Aid may disclose Personal Data if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Thermal-Aid, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Informal Notices and Bulletins. Periodically, we may choose to send news, bulletins, educational materials, marketing materials, or other information to you, and will use Personal Data to send such communications.
Notification of Changes: If we decide to change our privacy policy or email practices, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by email.

Your Choices. As outlined in this Privacy Policy, you can always choose not to provide Personal Data to the Site. However, doing so may prevent you from obtaining certain information or using the Services.
Children. Thermal-Aid does not knowingly collect personal data from children under the age of 13 through this Site. If you are under 13, please do not give us any Personal Data. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provider Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Thermal-Aid through this Site, please contact us (info@pac-sh.com), and we will endeavor to delete that information from our databases.
Links to Other Web Sites. This Privacy Policy applies only to this Site and not to any Third Party Sites. We suggest contacting those Third Party Sites for information on their privacy, security, data collection and distribution policies.

Widgets
Widgets support functions that require that you disclose certain personally identifiable information given the user’s choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personally identifiable information and are only used for the purpose in which they were collected. Forms which require sensitive information such as financial information (credit card) to process purchases for products or services are SSL encrypted to protect your sensitive information.
Customer Testimonials/Comments/Reviews
We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.

Data Security
We take commercially reasonable steps to protect Personal Data and email addresses provided to this Site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Thermal-Aid or to any other party via the Internet.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

Contact Us. Please also feel free to contact us if you have any questions about this Privacy Policy. You may contact us at info@pac-sh.com.