Passively Collected Information. When you interact with Thermal-Aid through the Site, we receive and store certain additional personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, and other anonymous statistical data involving your use of the Site and/or the Services.
Cookies: In operating this Site, we may use a technology called “cookies.” A cookie is a piece of information that the computer that hosts our Site gives to your computer when you access a Web site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. Acceptance of cookies is not a requirement to browse the Site; however certain areas and features of the Site, such as the shopping cart, require your acceptance of cookies to work properly.
On the Site, we may allow third party ad serving companies or ad networks to display third party advertisements on the Site. Some of these companies may place a persistent cookie in order to recognize your computer each time they send you an online advertisement. Thus, these companies may compile information about where you are using your computer, where you saw their advertisements, and which ads you clicked on. This information allows these companies to deliver targeted advertisements that they believe will be of most interest to you. Thermal-Aid does not have access to the cookies that may be placed by these companies.
We do not link the information that we store in cookies to any personally identifiable information or email address you submit while on our site. We do not use tracking technologies in regards to emails.
Use of Personally Non-Identifiable Data. Thermal-Aid may use personally non-identifiable information and pool it with other information to track, for example, the total number of visitors to the Site, the number of visitors to each page of the Site, and the domain names of our visitors’ Internet service providers. No Personal Data is available or used in this process.
Registration: Registration occurs as an option to create an account when you are going through the checkout process. During this registration you are required to give contact information (such as first name, last name, email address, and phone number). We use this information to contact you about the services on our site in which you have expressed interest. Also during this registration you will have the opportunity to opt-out of Thermal-Aid’s email newsletters and/or promotions.
Thermal-Aid is the sole owner of the information collected on thermalaidproducts.com. Thermal-Aid collects personally identifiable information from our users at several different points on the site.
Orders: If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, phone, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Users who choose to register for a shopping account while going through the checkout process will have the ability to opt-out of Thermal-Aid’s email newsletters and/or promotions.
Choice/Opt Out. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, by emailing us at firstname.lastname@example.org.
Legal Requirements: Thermal-Aid may disclose Personal Data if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Thermal-Aid, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Informal Notices and Bulletins. Periodically, we may choose to send news, bulletins, educational materials, marketing materials, or other information to you, and will use Personal Data to send such communications.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by email.
Widgets support functions that require that you disclose certain personally identifiable information given the user’s choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personally identifiable information and are only used for the purpose in which they were collected. Forms which require sensitive information such as financial information (credit card) to process purchases for products or services are SSL encrypted to protect your sensitive information.
We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
We take commercially reasonable steps to protect Personal Data and email addresses provided to this Site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Thermal-Aid or to any other party via the Internet.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).